Log the arrival
Staff scan or enter a parcel once, then assign it to a unit, tenant, team, or pickup location.
ParceLoft helps busy building teams receive, notify, store, and release parcels without desk bottlenecks.

Parcels move from courier arrival to resident pickup with clear status, fewer handwritten notes, and less backtracking.

Staff scan or enter a parcel once, then assign it to a unit, tenant, team, or pickup location.
Unit 2108 Intelcom Dragonfly Jun 2 02:32 PM
INTLCMI311811157ParceLoft sends clear pickup instructions while the desk keeps a live view of what is waiting.
Unit 1109 Neighbour Express Jun 2 02:21 PM
N26T1D5703357001Pickup is recorded with time, recipient, staff member, and release notes for a reliable audit trail.
Track lockers, shelves, overflow rooms, concierge desks, and temporary holding zones in one workflow.

Dear Resident,
We would like to inform you that a parcel addressed to your suite has arrived at the concierge desk.
Kindly pick up your parcel at your earliest convenience.
Thank you,
ParceLoft
Send pickup instructions without asking staff to write custom messages during rush periods.
Flag duplicate names, missing units, and held deliveries before they become desk confusion.
ParceLoft is designed for the people who carry parcel operations every day, not for technical administrators.
See parcel volume, pickup trends, and recurring friction across one building or a larger portfolio.
Find packages fast, reduce repeat resident questions, and keep a steady handoff record.
Plan space, staffing, and storage rules around actual delivery patterns instead of guesswork.

Keep high volume resident deliveries visible and sorted.

Route parcels to tenants, suites, teams, and mailrooms.

Separate workflows for residents, offices, and retail units.
Before ParceLoft, our front desk team spent hours every day manually logging packages and chasing down residents for pickup. Since implementing ParceLoft, we're saving roughly 14 hours a week — time our staff can now put toward other resident services. The automated notifications also mean residents know the moment their package arrives, which has noticeably reduced front desk inquiries about 'where's my package.' It's been a simple but high-impact upgrade for our building
Gold House Building
Share your building type, parcel volume, and current pickup process. We will map the right workflow.